When an item is purchased from my shop it will be on it's way to you within 3 to 5 days. Via Canada Post. I will try to arrange faster shipping if requested at the buyers expense. I put my best into every piece I make and I will repair or replace any item that does not stand up to ordinary wear and tear. If you have a problem , please contact me directly and we can discuss options suitable for both of us.
I can replicate any item you see in my shop, however, since each piece is a one of a kind, it will not be exactly the same. Custom orders will be thoroughly planned in advance of production.